Friday, May 09, 2008 9:14 pm CT

Welcome Visitor  -  Click here to take a tour

Exchange is closed for trading - will open Mon, May 12, 2008.

Q:	What is the Certified Coin Exchange?
A:	CCE is an online numismatic trading exchange for certified US rare coins by member firms. CCE has been an online exchange since 1990, as it is the principal dealer-to-dealer exchange in the United States. The exchange has a Board of Governors who set the exchange rules for trading. There is an arbitration system in place to resolve disputes which has been very successful.

Q:

Why should I be a member of CCE?

A:

You can make a market in coins by bidding on the Exchange. You can buy coins at your bid. You can sell to other CCE Member Firms under CCE rules. You can buy and sell coins and bullion on the open message system. You can view or make a competitive bullion market. Just one trade can pay for the service for the whole month! Join with over 350 of the top dealers in the US who already are active members.

Q:	I would like to become a member of CCE. How can I apply for membership?
A:	The requirements of membership are as follows: Full-Time Numismatic Firm Established place of business greater than 1 year Numismatic experience greater than three years 3 Member Firm dealer references Or, previous satisfactory membership as a principal or executive of a Member Firm. Call Mike Brandow for information at 1-800-669-3158

Q:	What are the membership levels for the CCE?
A:	Associate Member: Associate members may view prices (with dealer Ids) and may use all other features of the system, except that they cannot post prices and cannot execute online trades with full-member firms. Member Firm: Full members may post bid and ask prices, execute online trades with other full members, and use all other features of the system.

Q:	I am interested in coin pricing. Can I call the CCE for price information?
A:	Please call any of our member firms for price information. You will find Dealers listed by state in our Dealer Index.

Q:	Do you buy or sell coins?
A:	CCE is an information and trading service for numismatic dealers. We do not buy or sell coins.

Q:	What is the best way to buy or sell coins?
A:	Contact several CCE members and get quotes. You will find Dealers listed by state in our Dealer Index.

Q:	How do Member Firms buy and sell coins among themselves?
A:	A Member Firm may post bids and asks on the Exchange. Other Member Firms may sell to or buy from these members by executing against the posted bids or asks. All prices are firm. Such a transaction would fall under CCE Rules. CCE members may also transact by any other means, such as over the telephone or at coins shows. These transactions would not fall under CCE rules.

Q:	How much does it cost to be a member of CCE?
A:	Member Firm is $295.00 per month Associate Member Firm is $139 per month.

Q:	What if I only want to see prices, but not trade on the exchange?
A:	An Associate Member may view prices with Dealer IDs on CCE, but cannot trade on the Exchange.

Q:	What are the rules of the exchange?
A:	You can read them at CCE Exchange Rules.

Q:	How do I login as a subscriber?
A:	Click the SUBSCRIBER LOGIN menu item. You must be given a userid and password by the Help Desk.

Q:	Why does CCE require CCE members to have Javascript enabled?
A:	It is necessary for editing coin prices and for executing trades.

Q:	Why does CCE require cookies?
A:	We store a single number on your PC to keep track of your last messages read, your preferences for viewing the coin market, etc. We do not gather any information from your PC.

Q:	Do changes I make through the web affect my full-time satellite system?
A:	Yes. Prices are disseminated to the Satellite System and the WWW concurrently.

Q:	Which versions of which browsers work with the CCE website?
A:	For public viewing, NS 3 and above or IE 3 or above. For subscribers, NS 4 or above or IE 4 or above.

Q:	Does CCE recommend a particular browser?
A:	Yes, we recommend Microsoft Internet Explorer 4.0 or higher.

Q:

How do I enable cookies on my browser?

A:

It seems that each version of browsers out there have a slightly different way to enable cookies. The best way, is to consult the HELP that your browser provides. That said, here are the instructions for some of the common versions: Netscape 3.04, Options, Network Preferences, and click "accepting a cookie" Netscape 4.0+, Edit, Preferences, Advanced, Cookies, click "Accept all cookies" IE 4.0, View, Internet Options, Advanced, Under security/cookies, click "always accept cookies" IE 5+ , Tools, Internet Options, Security, Custom Level, Enable Cookies and enable session level cookies also.

Q:

How do I make sure Javascript is enabled on my browser?

A:

Most browsers will have Javascript enabled by default, but to check to see if it is enabled: For Microsoft Internet Explorer 5.0: From the main menu, select "Tools", then "Internet Options" Click on the "Security" Tab. Click on the "Internet" globe, then click on the "Custom Levels" button Scroll to "Active Scripting" under "Scripting" Make sure "Enable" is selected. Click "OK" until you return to the browser. For Microsoft Internet Explorer 4.0: From the main menu, select "View", then "Internet options" Click on the "Security Tab" Select "Custom" for the "Internet Zone", then the "Settings" button. Scroll to "Active Scripting" under "Scripting" Make sure "Enable" is selected. Click "OK" until you return to the browser. For Netscape 3.0: From the main menu, select "Options" then "Network Preferences". Ensure that "JavaScript Enabled" is checked on the Lanugage tab. For Netscape 4.0: Select "Edit" from the main menu, then "Preferences" Under "Advanced", ensure that "Enable JavaScript" is checked.

Q:	What is the recommend screen resolution and color depth for working with CCE-Internet?
A:	The minimum screen resolution is 800 x 600 and the minimum color depth is 256 colors. You may use higher resolutions and depths if your hardware can support it.

Q:

Why do I have so many windows open at the same time?

A:

When you perform functions on CCE-Internet like editing a single coin price or executing a trade, a separate window is opened. After you are finished, you may close these windows and still have the main CCE browser window open. Several windows may be left open if you wish to refer back to information in those windows. It would be advisable to not leave more than 4 or 5 windows open to avoid using too much PC memory.

Q:

I really like the broadcast E-mail, but it clutters up my personal mailbox. Is there a way around this?

A:

Yes! There are actually 2 ways to receive broadcast E-mail without impacting your main mailbox. Choose to digest broadcast E-mail and receive one complete summary message each day. You can still view the daily list traffic via the WWW. To sign up for the digest input your E-mail and select the "digest" box. Choose to filter broadcast E-mail by creating a separate folder in your mail client for incoming list traffic. Click here for Hints

Q:

Does certifiedcoinexchange.com have a privacy policy?

A:

Yes. Names, addresses, phone numbers, emails, website URL's of members of certifiedcoinexchange.com are available to authenticated members of the certifiedcoinexchange.com network. certifiedcoinexchange.com does maintain a dealer referral list based on geographic location which shows dealer name, city and phone number for the public. Also, certifiedcoinexchange.com maintains a retail selling page called ccecollectorscorner.com which shows dealer information if the dealer has coin listings active.

Q:	Does certifiedcoinexchange.com have a refund policy?
A:	Yes. certifiedcoinexchange.com will consider refunds for services on dealer request.